{"id":31860,"date":"2021-07-07T11:20:34","date_gmt":"2021-07-07T11:20:34","guid":{"rendered":"https:\/\/www.tatanka.nl\/?page_id=31860"},"modified":"2023-05-15T13:58:38","modified_gmt":"2023-05-15T11:58:38","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.tatanka.nl\/pt\/complaints\/","title":{"rendered":"Queixas"},"content":{"rendered":"<div id=\"gap-178454678\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-178454678 {\n  padding-top: 40px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row row-small\"  id=\"row-914460691\">\n\n\n\t<div id=\"col-615196237\" class=\"col small-12 large-12 small-col-first\"  >\n\t\t\t\t<div class=\"col-inner text-left box-shadow-3\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1794484303\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"404\" src=\"https:\/\/www.tatanka.nl\/wp-content\/uploads\/2018\/05\/Psychedelic-Magic-Truffles-Amsterdam.jpg\" class=\"attachment-original size-original\" alt=\"- Tatanka.nl\" srcset=\"https:\/\/www.tatanka.nl\/wp-content\/uploads\/2018\/05\/Psychedelic-Magic-Truffles-Amsterdam.jpg 1440w, https:\/\/www.tatanka.nl\/wp-content\/uploads\/2018\/05\/Psychedelic-Magic-Truffles-Amsterdam-420x118.jpg 420w, https:\/\/www.tatanka.nl\/wp-content\/uploads\/2018\/05\/Psychedelic-Magic-Truffles-Amsterdam-64x18.jpg 64w, https:\/\/www.tatanka.nl\/wp-content\/uploads\/2018\/05\/Psychedelic-Magic-Truffles-Amsterdam-600x168.jpg 600w, https:\/\/www.tatanka.nl\/wp-content\/uploads\/2018\/05\/Psychedelic-Magic-Truffles-Amsterdam-768x215.jpg 768w, https:\/\/www.tatanka.nl\/wp-content\/uploads\/2018\/05\/Psychedelic-Magic-Truffles-Amsterdam-800x224.jpg 800w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" title=\"- Tatanka.nl\">\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1794484303 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h1><span style=\"font-size: 120%;\">Queixas<\/span><\/h1>\n<p>Existe a possibilidade de acontecer algo que n\u00e3o esteja de acordo com o planeado. Recomendamos que, em primeiro lugar, apresente as suas queixas, contactando-nos atrav\u00e9s do formul\u00e1rio de contacto abaixo. Se tal n\u00e3o conduzir a uma solu\u00e7\u00e3o, \u00e9 poss\u00edvel registar o seu lit\u00edgio para media\u00e7\u00e3o atrav\u00e9s do&nbsp;<span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\/dispute\/\" target=\"_blank\" rel=\"noopener noreferrer\">Funda\u00e7\u00e3o ValuedShops\/WebwinkelKeur<\/a><\/span>&nbsp;(isto aplica-se apenas aos clientes neerlandeses e\/ou belgas). A partir de 15 de fevereiro de 2016, os consumidores da UE tamb\u00e9m podem apresentar queixas atrav\u00e9s da plataforma RLL da Comiss\u00e3o Europeia. A plataforma ODR pode ser consultada em&nbsp;<span style=\"text-decoration: underline;\"><a href=\"http:\/\/ec.europa.eu\/odr\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/ec.europa.eu\/odr<\/a><\/span>. Se a sua queixa ainda n\u00e3o foi tratada noutro local, pode apresent\u00e1-la atrav\u00e9s da plataforma da Uni\u00e3o Europeia.<\/p>\n<div class=\"is-divider divider clearfix\" style=\"max-width:100px;height:10px;background-color:rgb(255, 255, 255);\"><\/div>\n\n<div class=\"row\"  id=\"row-973208155\">\n\n\n\t<div id=\"col-1947112195\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>Correio eletr\u00f3nico<\/h2>\n<p>Tem uma reclama\u00e7\u00e3o sobre a sua encomenda em linha? Por favor, mencione o seu n\u00famero de encomenda. As mensagens s\u00e3o normalmente respondidas no prazo de 1 dia \u00fatil.<\/p>\n\n<a href=\"mailto:info@tatanka.nl?subject=Complaint%3A&#038;body=Hey%20Tatanka%2C%0A%0AUnfortunately%20i&#039;m%20not%20happy%20with%20my%20order%2Fproduct.%0A%0AYou%20can%20find%20my%20order%20number%20and%20complaint%20below.%0A%0AOrder%20number%3A%0AMy%20complaint%20is%3A\" class=\"button primary\" style=\"border-radius:10px;\">\n\t\t<span>Enviar uma mensagem de correio eletr\u00f3nico<\/span>\n\t<i class=\"icon-envelop\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-541363722\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>Endere\u00e7o<\/h2>\n<p>Tatanka.nl<br \/>PePePe BV<br \/>Sulky 6 J<br \/>Zeewolde<br \/>3897AJ<\/p>\n<p><strong>KVK:<\/strong> 34236211<br \/><strong>A PROP\u00d3SITO:<\/strong> NL815030411B01<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1502664659\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>Telefone<\/h2>\n<p>(0031)(0)85-0160883<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-615196237 > .col-inner {\n  padding: 30px 30px 30px 30px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row row-small row-box-shadow-3\"  id=\"row-1090646660\">\n\n\n<\/div>\n\t<div id=\"gap-1262693759\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1262693759 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1427,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-31860","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tatanka.nl\/pt\/wp-json\/wp\/v2\/pages\/31860","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tatanka.nl\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tatanka.nl\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tatanka.nl\/pt\/wp-json\/wp\/v2\/users\/1427"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tatanka.nl\/pt\/wp-json\/wp\/v2\/comments?post=31860"}],"version-history":[{"count":0,"href":"https:\/\/www.tatanka.nl\/pt\/wp-json\/wp\/v2\/pages\/31860\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tatanka.nl\/pt\/wp-json\/wp\/v2\/media?parent=31860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}